Refer a patient

Looking to refer someone? Choose the Mindful Care Referral Portal or the referral form you know. Both reach our care management team.

  • 100+ insurance plans, including Medicaid and Medicare
  • Same- and next-day care
  • 20,000+ completed appointments monthly
New
Introducing the Mindful Care Referral Portal

Hand off with confidence.
Know what happens next.

Follow every referral
See when each person you refer is contacted, scheduled, and seen for a first appointment. Statuses update daily.
Start care together
Minutes after you send a referral, the person you referred, your community liaison, and our care team are all notified.
Close the loop
Request progress notes in one click after a first appointment. With a signed HIPAA authorization, you'll have them within 5 business days.

Prefer our referral form?

You can keep using our referral form, just as you always have.

Please note: form referrals aren't tracked in the Mindful Care Referral Portal.

Use the referral form
How it works

You're with them from first contact to progress notes

1

You tell us who needs care

Start from your dashboard and share the key details in one short form. Mark a referral as urgent when it can't wait, and our care team takes it from there.

Referral Portal home dashboard with a Start New Referral button and a count of total patients referredNew referral form asking for care setting, state, email, date of birth, phone, service, and an urgent referral checkbox
2

You see what happens next

Everyone you've referred, in one list. Check their status and first appointment date whenever you need to.

3

You stay connected to their care

After a first appointment, click “Request Progress Notes.” With a signed HIPAA authorization, our care management team emails them to you within 5 business days.

Why partners refer to us

Coverage for the people you serve

In-network with 100+ insurance plans, including Medicaid, Medicare, and TRICARE.

No long waits for the people you refer

Same- and next-day psychiatric care, whether you refer from an inpatient or outpatient setting.

A team in your corner

A dedicated community liaison in your region and a care team that collaborates with you.

Create your Referral Portal account today
Your first referral is just a few clicks away.
Create your account
Everything you need to get started
Your quick reference guide to the Mindful Care Referral Portal and services.
Download the Referral Portal overview (PDF)

See what we offer in your state

Our outpatient services for ages 12 and up, and where they're available.

Service
New York
In-person and telehealth
New Jersey
In-person and telehealth
Connecticut
In-person and telehealth
Illinois
Telehealth only
Michigan
Telehealth only
Florida
Telehealth only
Psychiatric urgent care
Ongoing psychiatric care
Addiction recovery
Alcohol, cannabis, and opioids
MicroTherapy™–
Long-term therapy–
Group therapy
Offerings vary by state
–––
ADHD program*–––
Transcranial magnetic stimulation (TMS)**–––––
In-person locationsManhattan
West Hempstead
Hauppauge
HobokenStamford–––

* Our ADHD program provides care for individuals with an existing ADHD diagnosis and connects others with trusted partners for testing when needed. Some medications may require an in-person visit per state law.

** TMS is available at one location only: 510 Hempstead Turnpike, Suite 203, West Hempstead, NY 11552.

Therapy and TMS are for ages 18 and up.

Questions? Meet your community liaison.

Schedule time for a portal walkthrough, a partner check-in, or anything else on your mind.

You can also reach us at referrals@mindful.care.

Select your state, and your community liaison’s contact info will appear here.
Your community liaison for New York
Sydney Stavraka, LMSW
Community liaison
sstavraka@mindful.careSchedule a 15-minute call
Your community liaison for Connecticut
Eric Davis
Community liaison
edavis@mindful.careSchedule a 15-minute call
Your community liaison for Illinois
Courtney Wall, LSW
Senior community liaison
cwall@mindful.careSchedule a 15-minute call
We’re still glad to help

Email our referrals team and we’ll connect you with the right person.

referrals@mindful.care

Frequently asked questions

Getting started

Who is the Referral Portal for?

The Referral Portal is built for you: discharge planners, care navigators, case managers, primary care providers, therapy practices, substance use disorder programs, and more.

Is there a cost to use the portal?

No. The Mindful Care Referral Portal is free for our referral partners.

Can everyone on my team use it?

Yes. Each person on your team creates their own account. Your dashboard shows the referrals you've sent, not your whole organization's.

Is the portal HIPAA compliant?

Yes. The portal is built to protect patient information at every step, from submission through scheduling.

Sending a referral

What information do I need to send a referral?

You'll need the person's email address, phone number, date of birth, and state of residence, plus their current care setting and the service you're referring them for. You can also add any other details or forms you think will help.

Do I need the person's consent before I refer them?

No consent is needed to send a referral. A signed HIPAA authorization is required before we can collaborate on care or share progress notes.

What happens right after I send a referral?

You'll get a confirmation email, and your community liaison and our care team are notified. Our Patient Experience team reaches out to the person you referred by phone and email within 24 hours to get them scheduled.

Can I refer someone for a specific service?

Yes. When you send a referral, you can note the service you think fits best, and our clinical team will confirm fit during intake. See what we offer in your state.

Can I refer someone who is in crisis?

If someone is in immediate danger, call 911 or the 988 Suicide & Crisis Lifeline first. The portal is built for timely, coordinated referrals and is not a substitute for emergency care.

After you refer

How do I check the status of a referral?

Once you're signed in, every referral you've sent through the portal appears in your dashboard with its current status, like Patient Contacted, Patient Scheduled, or First Appointment Complete. Statuses update daily.

How do I get progress notes?

After a first appointment, click “Request Progress Notes” in your dashboard. With a signed HIPAA authorization, our care management team emails them to you within 5 business days.

Our care

What ages do you serve?

We serve individuals ages 12 and up for psychiatric care, our ADHD program, and addiction recovery. Individual therapy and TMS are for ages 18 and up.

Do you accept insurance?

Yes. We're in-network with 100+ insurance plans, including Medicaid, Medicare, and TRICARE.

Who provides care?

Care is provided by our board-certified clinicians.

Do you treat every diagnosis and severity level?

We work with people across the full range of mental health needs, from everyday stress to more complex, ongoing conditions. For anyone who needs a higher level of care, we connect them with trusted partners for a smooth transition.

Do you prescribe controlled substances?

Our providers do not prescribe controlled substances, habit-forming medications, or long-acting injectables, with two exceptions: buprenorphine for people in Mindful Recovery, and stimulants when a clinician deems them appropriate for someone in our ADHD program.

Do you offer medication-assisted treatment (MAT)?

Yes. Mindful Recovery, our addiction recovery program, offers medication-assisted treatment, including buprenorphine.

Support

Who do I contact with questions?

Email support@mindful.care or call 516-505-7200. You can also reach your community liaison using the state selector above.